Last Order Dates

Our last order date for Christmas delivery is 18th December for dispatch on or by 21st December. We recommend placing your order as early as possible to account for possible courier delays during this busy period - thank you.

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Please note, due to the perishible nature of our products we do not dispatch over the weekend or deliver on Mondays or Sundays, unless otherwise stated. all products will be at your risk from the time of delivery. We do not accept any liability for parcels left in a designated safe place, delayed deliveries caused by any third party, including couriers, or by fire, flood or mechanical breakdown. We do not accept any liability for incorrect postcodes or house names or numbers leading to deliveries to incorrect addresses. We deliver to most UK addresses but unfortunately there are exceptions in the Islands as we are not yet set to comply with customs regulations: these exclusions apply to the Isle of Wight, Jersey, Guernsey, the Scottish Isles and Northern Ireland.

Refunds

We require three days notice (before 10am) for any amendments or cancellations to be made to orders. Refunds will not be given for orders cancelled outside of this time but please do call us and we will do our best to rectify these at any shorter notice.


Upon delivery of goods, unless good reason can be shown, we are unable to offer refunds on our products due to their perishable nature. Please contact us within 24 hours of receipt if you wish to request a refund and we will do our best to rectify the issue raised. Returns will be at the customers expense unless prior agreement has been made for us to meet the cost.